Notice regarding delivery delays
We regret to inform our customers of delays affecting recent shipments from the UK. Originally scheduled for delivery between June and August 2025, these shipments are now expected to clear customs in November 2025. We are treating this issue with the utmost importance and are working diligently to correct the situation as quickly as possible.
Please see below the estimated time of availability based on the original shipment arrival date:
|
Ship no |
Original Scheduled Arrival |
Estimated time of availability |
|
215 |
Jun-25 |
Nov (Mid)-25 |
|
216 |
Aug-25 |
Nov (End)-25 |
We sincerely apologise for the inconvenience and appreciate your continued patience and understanding as we work to resolve these delays.
Please rest assured that your wine has at all times been stored in temperature-controlled facilities and the condition has not been compromised because of these delays.
If you require further information on specific orders, please contact your account manager, who will be happy to assist you.