• Free shipping on purchases totalling JPY 30,000 or more
  • A complimentary tote bag on purchases over JPY 35,000
UK stored wine order The deadline for applications for the next shipping service is noon on Tuesday 15 April 2025.
Details

Privacy policy

Privacy Policy 

Personal Information Protection Policy 

In the course of selling wine to individual customers and wholesaling wine to corporations, we recognize that the protection of the personal information of our customers and employees is an important social responsibility, and we have adopted the philosophy that "information protection is the basis of service. We also declare that we will establish and operate a personal information protection management system to implement and maintain the following policies, and that we will make company-wide efforts to continuously improve the system. 

  

(1) We will acquire, use, and provide personal information appropriately and only to the extent necessary. In addition, the Company shall not handle personal information beyond the scope necessary to achieve the specified purposes of use (use for purposes other than those specified), and shall take measures to achieve this. 

(2) The Company shall comply with laws, regulations, national guidelines, and other norms regarding the handling of personal information. 

(3) The Company will strive to prevent and correct unauthorized access to personal information, as well as leakage, loss, or damage of personal information. 

(4) The Company will respond appropriately and promptly to complaints and consultations regarding personal information. 

(5) The Company will continuously improve its personal information protection management system. 

 

July 1, 2012 (Establishment) 
BERRY BROs. & RUDD 
Representative Natalie Elizabeth Tennant 

  

Publication of the Purpose of Use of Personal Information and Procedures for Disclosure, etc. 

BERRY BROs. & RUDD handles personal information obtained in accordance with the "Privacy Policy" as follows.  


1. purpose of use of personal information obtained other than directly in writing

Personal information acquired by BERRY BROs. & RUDD other than in writing will be acquired for one of the following business purposes, and will be handled appropriately within the scope of the purpose of use. 

(1) Shipping products, payment settlement, sending DMs, sending mail magazines, sending offer mailings, conducting events, etc. 

2. purpose of use of personal information subject to disclosure

(1) Customers' personal information: Shipping products, payment settlement, sending DMs, sending mail magazines, sending offer mailings, conducting events, etc. 
(2) Personal information of subcontractors: communication and reporting of work content 
(3) Employees' personal information: business communications, attendance, personnel evaluations, benefits, payroll payments 
(4) Personal information of visitors to our facilities: access control 
(5) Personal information of employment applicants: To contact applicants regarding employment selection, interview dates, etc. 

 

3. Disclosure, Correction, Deletion, etc. of Personal Information

We will respond in good faith to notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, and suspension of provision to a third party (the above is called "disclosure, etc.") of personal information in our possession. Please contact the following consultation desk for the procedure. After confirming the details of your request, we will respond in writing. In the event that we receive a request directly from the person or his/her representative related to the business entrusted to us, we will contact the person in charge of the entrusted company and deal with the request. 

 

4. Procedure for Disclosure, etc.

(1) Download the "Application for Disclosure of Personal Information" form. 
(2) We will verify your identity based on the personal information in our possession. 
(3) If the inquiry is made by a representative, we will confirm the representative's identity with a letter of attorney or seal registration certificate. 
(4) Inquiries may be made by mail using the "Application for Disclosure of Personal Information" form to the contact address below. 
(5) If you wish to request notification or disclosure of the purpose of use of your personal information, please pay a handling fee of 1,080 yen per request in the form of postage stamps. 
(6) Personal information provided on the "Application for Disclosure of Personal Information" form will be used to contact the customer who made the inquiry. It will not be used for any other purpose. 

 

Personal Information Complaints and Inquiries 

If you have any questions about our privacy policy or personal information held by us, please contact us at the following address. 

BERRY BROs. & RUDD Consultation Desk 

Berry Brothers & Rudd Japan Branch: 14th Floor, MetLife Kanda Nishiki-cho Building, 3-23 Kanda Nishiki-cho, Chiyoda-ku, Tokyo 101-0054, Japan 

JapanEnquiries@bbr.com 

  

Personal Information Protection Manager 

Our personal information protection administrator is as follows 

Personal Information Protection Manager: Natalie Elizabeth Tennant, Representative 

Contact: MetLife Kanda Nishiki-cho Building, 14th Floor, 3-23 Kanda Nishiki-cho, Chiyoda-ku, Tokyo 101-0054, Japan