Terms of service
Registration and logging in
Please read, and keep a copy of our Terms and Conditions before registering or placing an order.
Selling alcohol to minors (Anyone under the age of 20) is prohibited by law.
If you are unsure of your password after registering, please use your email account at the time of registration to reissue your password.
If you are unable to log in, please contact us using the Contact Us form. Please note that rectifying any issue will take at least one business day, excluding Saturdays, Sundays, and national holidays.
Payment Methods
We allow payment by credit card, cash on delivery, and PayPay (will be available soon).
Accepted Credit Cards: Visa, MasterCard, American Express, JCB, Diners Club, Discover
We do not accept divided payments.
Shipping
| April-October: Cool delivery |
| November - March: Standard home delivery |
- Please note that we do not ship overseas.
- Please note that it may take longer than usual for delivery nearing Year’s End, New Year's holidays and Golden Week.
- Please note purchases from our online store are not eligible for gift wrapping or message cards. If you wish to receive service of this kind, please contact us by phone (03-3518-6730) or email us at JapanEnquiries@bbr.com.
Shipping charges: The following shipping charges (incl. tax) will apply to each shipping address.
Free shipping for orders of 30,000 yen or more (incl. tax)
|
Period |
Unit |
Honshu (Excluding Chugoku region) |
Chugoku/Shikoku |
Hokkaido/Kyushu |
Okinawa |
|
April-October |
Cool delivery :1 package (6 bottles) |
1,490 yen |
1,580 yen |
1,800 yen |
4,160 yen |
|
November - March |
Normal delivery: 1 package (12 bottles) |
1,160yen |
1,250 yen |
1,470 yen |
3,830 yen |
|
Cool delivery :1 package (6 bottles) |
1,490 yen |
1,580 yen |
1,800 yen |
4,160 yen |
Cancellation or change of order
Due to the nature of our products, we do not accept returns or changes for customer reasons after the product has been shipped. If the product is damaged or leaking due to an accident during shipping, please contact us within 7 days of delivery. We will replace the product or provide you with a refund. If you have any questions regarding quality control, please feel free to contact us at 03-3518-6730 or e-mail us at JapanEnquiries@bbr.com.
Price Listing
All prices include tax.
For inquiries
Please contact Berry Brothers & Rudd Japan Customer Services.
TEL: 03-3518-6730
E-mail: JapanEnquiries@bbr.com
Business hours: 10:00-17:00 (Closed on Saturdays, Sundays, and holidays)